We acknowledge the pivotal role of investor service in fostering sustained businessgrowth, and our commitment is to ensure that our investors receive exceptional serviceacross various touchpoints. Timely and efficient service is crucial for maintaining existingrelationships, especially given our Direct-to-Investor model, making investor satisfaction apriority. Investor queries and complaints represent a significant voice, and this policyoutlines the structured grievance handling approach supported by a review mechanism tominimize the recurrence of similar issues.
The Grievance Redressal policy is guided by the following principles:
Investors will be treated fairly at all times.
Complaints raised by investors will be addressed with courtesy and in a timely manner.
Queries and complaints will be handled efficiently and equitably.
Our research analysts and employees operate in good faith and without bias, prioritizingthe interests of the investors.
Grievance Redressal Mechanism
Client queries or complaints may arise due to a lack of understanding or a deficiency inservice experienced by clients. Service deficiencies may include insufficient explanations,clarifications, or understanding leading to shortfalls in expected delivery standards, eitherdue to facility inadequacies or staff attitude towards clients.

1. Clients can seek clarification for their queries and are entitled to submit complaints in
writing, orally, or telephonically. An email may be sent to the Research Analyst.
Alternatively, investors may call +1234567890.
2. Clients can write to the Research Analyst at metamorphoseprojects@gmail.com,
expecting a reply within 10 business days.
3. If unsatisfied with our response, clients can lodge their grievance with SEBI at
http://scores.gov.in, or write to any SEBI office. For queries or assistance, contact the
toll-free SEBI Helpline at 1800 22 7575/1800 266 7575. The SCORES Mobile application
can be downloaded from the link: https://play.google.com/store/apps/details?
id=com.ionicframework.sebi236330.

Regional SEBI Office Details: SEBI Bhavan BKC, Plot No. C4-A, “G” Block Bandra-Kurla
Complex, Bandra (East), Mumbai – 400051, Maharashtra.

We provide clear and detailed information about your investments, ensuring you have a
complete understanding of your portfolio performance.

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Address
Contact person
Saurabh Shukla RA
+91 1234567890
metamorphoseprojects@gmail.com
X-1/153 Krishna Puram Opp. Krishna Nagar, Kanpur Kanpur Nagar, Kanpur Uttar
Pradesh, 208007